Privacy Policy

Overview

This Privacy Policy outlines the privacy practices for Treehouse Internet Service (the "Service"), including information collected via our website (https://treehouse.mn) and the use of third-party services for network and WiFi management. It will notify you of the following:

• What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
• The involvement of third parties in the delivery and management of the Service.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in your information.

Information Collection, Use, and Sharing

Treehouse is the sole owner of the information collected through our website and during the provision of our Service, except where third-party involvement is explicitly noted. Information collected may include:

• Personal details: Name, email address, phone number, and billing information.
• Service usage data: Network activity and connection performance, used to manage and improve the Service.

We may share your information with trusted third-party providers who assist us with:

• Network performance monitoring and optimization.
• WiFi management tools for troubleshooting and configuration.
• Billing and account management services.

These third parties are contractually obligated to use your information solely for the purposes of supporting the Service and maintaining its quality. We will not sell or rent your information to anyone. Unless you ask us not to, we may contact you via email to inform you about service updates, promotions, or changes to this Privacy Policy.

Third-Party Involvement

To provide you with high-quality Internet service, we may engage third-party providers for specific tasks, including but not limited to:

• Network performance monitoring and optimization.
• WiFi management tools to configure and troubleshoot equipment.
• Billing and account management services.

These third parties will have access only to the information necessary to perform their functions and are bound by strict confidentiality agreements to protect your data.

Your Access to and Control Over Information

You have the right to control the data we collect and how it is used. You may opt out of future communications from us at any time. Additionally, you can contact us at any time to:

• See what data we have about you, if any.
• Change or correct any data we have about you.
• Request deletion of any data we have about you, subject to any retention requirements for the ongoing provision of the Service or legal obligations.
• Express any concerns you have about the use of your data.

You can exercise these rights by contacting us at the email address or phone number provided on our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website or through our Service, your information is protected both online and offline.

Wherever we collect sensitive information (e.g., credit card data), it is encrypted and securely transmitted. You can verify this by looking for "https" at the beginning of the web page address. Offline, only authorized employees or contractors who need the information to perform specific tasks (e.g., billing or technical support) are granted access to your information.

Additionally, our third-party providers are required to maintain secure systems to protect your information while performing their services.

Updates

Our Privacy Policy may change from time to time. All updates will be posted on this page.

If you feel that we are not abiding by this Privacy Policy or if you have any concerns, please contact us immediately via telephone at 218-504-0218 or email at hello@treehouse.mn.